Posts Tagged ‘pharmacy’

Product Authenticity and Unauthorised Discounting

We received this email today from a consumer:

My cousin have recently bought the Olivenol Begin-Liquid form (1bottle) for me. She says that it’s actually RM189 but given a discounted price at RM170. However, to be eligible for the RM170, she must return the box to the seller (**** Pharmacy at Bandar Mahkota Cheras) So unfortunately, when she presented to me last Sunday, I could not check online whether it is genuine or not! Please advise

This is our reply to her and the same one we wish to announce to all consumers:

  • We DO NOT recommend consumer purchase OLIVENOL without the original packaging and security label. The pharmacy is not complying with our product sales and distribution guidelines. We suggest you go back and demand they provide you proof of authenticity. This is your right and it is designed to protect you.

  • For your information, OLIVENOL livin; liquid is sold at fixed price of RM189, nationwide. No one is allowed to discount. The ONLY approved promotion is BUY 4 before 30 Sept and get 1 bottle Free. The pharmacy is probably collecting your box to claim free unit for themselves. This is unethical practise on their part and unfair to other pharmacies.


  • We do not condone such practises. Action will be taken against this pharmacy if we confirm that this is indeed the case.



    August 19, 2009

    The Agony of Arthritis – Stopping Chronic Pain at Its Roots

    In our continuing series of The Agony of ArthritisMy Untold Stories, we hear story number 4 from Ms Chris Ng, who shared with us the experience of her mother who had suffered chronic pain on her fingers for more than 10 years. 

    My mother Julie  ( 73 years old) was in her early 60s when she started having pain in her fingers. It started with a nagging pain occasionally, but after a while, the pain became quite persistent and constant. The joints on her fingers started to swell, and she had difficulty bending them.  She was only in the 60s then, but yet her movement were hampered by the pain and discomfort of this disability severely impacted  her quality of life.  She became disheartened. When she had  the pain, even simple things like buttoning, cooking and opening doors became a challenge.Worse of all the pain caused her mental frame of mind to be demotivated and her jest for life was affected. She didn’t feel like doing anything. I felt for her very much.

    I chanced upon this product called Olivenol livin, recommended by my neighbourhood pharmacist. She told me that my mum’s symptoms sounds like rheumatoid arthirits and ask me to consider trying this product. Since this is a natural product made out of olives, I did not hesitate to get it for mum. Anything for her to ease that pain and regain her quality of life.

    After 2- 3 weeks of consuming Olivenol, she started to notice that her pain is almost gone. Her fingers were much more flexible and she could bend them with no discomfort. It sounds unbelievable, but it’s true. The persistent pain was gone! Mum has been taking Olivenol for almost a year now, and is so happy that the pain hasn’t come back once since the day she started her first bottle of Olivenol livin. The added bonus is her hair has become bouncier, and healthier looking too!

    Thank you so much for giving mum this gift of a pain free life. The days where she sits at home, miserable and suffering in despair, are a thing of the past!

    Chris Ng, Klang

    Continue reading The Agony of Arthritis – Stopping Chronic Pain at Its Roots

    Now Available at Guardian – Ask For Exclusive Twin Pack

    guardian-logo-for-web

    You can now find us at selected Guardian Pharmacy outlets across the country.  Ask for the special TWIN packs offer that is available exclusively from Guardian.

    Click HERE to locate a Guardian near you.

    UPDATE:

    Since we are new in the stores, Guardian have not merchandise OLIVENOL livin’ properly on their shelves. We suggest you ask the Store Manager or pharmacist (remind them its a new product!).  Thanks to Chris, Lim and Siela for alerting us to this.

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